ICANN Ombudsman Blog Creating Dialogue Affirming Fairness

December 7, 2010

Final Communique of the ODR and Consumers Forum available

Filed under: ODR — Frank Fowlie @ 10:52 am

The Final Communique for the 2010 International Forum on Online Dispute Resolution and Consumer Issues is available here.

November 11, 2010

Minutes now posted from ODR and Consumers Forum

Filed under: ODR — Frank Fowlie @ 8:41 pm

Minutes may be found here

November 5, 2010

Online Dipute Resolution and Consumers forum ends…

Filed under: ODR — Frank Fowlie @ 2:01 pm

The first international conference on consumer protection and the use of technology to redress consumer complaints has finished. The forum was attended by by members of civil society from as far west as Tokyo, as far east as Cairo, as far north as Copenhagen, and as far south as Buenos Aires. Many states, languages, cultures, and legal frameworks were represented at the meeting. In my view, as chairman, it was a great success. We had two days of fast paced, interesting, and progressive discussions. In time, these deliberations will be raised with the United Nations Commission on International Trade Law as it considers moving forward on these issues.

I want to express my thanks to the members of the organizing committee, Dave Bilinsky of the Law Society of British Columbia, Vikki Rogers of Pace University, Colin Rule of PayPal, and Zbynek Loebl of ADR.EU for their dedicated efforts in putting together an excellent event. Thank you to our sponsors at Adobe Canada; ADR.EU; The Public Law Research Center, Faculty of Law, University of Montreal; and ICANN. Thank you to our volunteers: Doug Leigh who will be crafting the closing communique; Wayne Plimmer and Heather Purves who ran our registration desk; and Patricia Mulhern who acted as a local host to our out of town visitors. Thank to to our conference partner – Right to Play, and finally a special thanks to the wonderful young stars from the School of Music Opera ensemble at University of British Columbia who entertained us.


June 14, 2010

Presentation on ODR

Filed under: ODR,Outreach — Frank Fowlie @ 1:50 pm

Dave Bilinksy of the Law Society of British Columbia and I made this presentation to colleagues Buenos Aires, as an invitation to the 2010 International Forum on Online Dispute Resolution and Consumers.Preparando la Conferencia de Vancouver – Frank Fowlie & David Bilinsky

View more presentations from Marcos Pueyrredon.


June 2, 2010

Online Dispute Resolution Forum

Filed under: ODR — Frank Fowlie @ 1:59 pm

ODR Practitioners, academics, systems developers, lawyers, and interested parties are meeting June 2 and 3 in Buenos Aires, Argentina at the 9th International ODR Forum

Today, Dr. Doug Leigh of Pepperdine University and I made a presentation concerning the impacts of ODR Forum on participants from least developed and developing nations. The presentation may be found at: http://www.icann.org/ombudsman/odr-within-developing-nations-02jun10-en.pdf

March 26, 2010

Presentation posted for UNCITRAL and the Global Consumer Law Forum

Filed under: ODR,Outreach — Frank Fowlie @ 1:23 pm


August 4, 2009

Ombudsman posts new page to Website

Filed under: ODR — Frank Fowlie @ 8:54 pm



The ICANN Office of the Ombudsman has posted recently drafted standards of practice for Online Dispute Resolution.  These will be translated into French, German, Spanish, Chinese and Arabic in the coming weeks, and those translations will be posted to the site.   The Ombudsman congratulates the colleagues at the National Centre for Technology and Dispute Resolution for their work in preparing these standards.

June 9, 2009

Blogging from the 8th International Forum on Online Dispute Resolution

Filed under: ODR — Frank Fowlie @ 12:52 am

The Faculty of Law at the University of Haifa hosted the 2009 version of the Forum last week at Haifa, Israel.  Professor Orna Rabinovich-Einy and her team must be thanked for providing ODR practitioners with an excellent opportunity to share ideas, to learn, and to develop important networks.

The forum website may be found at: http://disputes.run-image.co.il/


My presentation to the Forum may be found at: http://www.icann.org/ombudsman/haifa-jun08-en.pdf

April 29, 2009

Ombudsman posts presentation

Filed under: ODR — Frank Fowlie @ 7:51 am

The ICANN Ombudsman will be making a presentation at the upcoming 8th International Forum on Online Dispute Resolution at the University of Haifa.  The presentation can be found at: http://www.icann.org/ombudsman/haifa-jun08-en.pdf

June 21, 2008

Blogging from British Columbia

Filed under: ODR,Outreach — Frank Fowlie @ 11:13 pm

During the past week I have had the honour of acting as the Chair of the 2008 International Forum on Online Dispute Resolution.  The Forum was held at Victoria, British Columbia, and was co-hosted by the ICANN Office of the Ombudsman and Royal Roads University. 

I have been blogging from Victoria during the week.  The blog is found at www.odrforum2008.org.


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