The IOA is meeting this week in Boston. This afternoon John Zinsser and I made a presentation on Ombudsman evaluation. The presentation may be found at: http://www.icann.org/ombudsman/ioa-session4-apr08.pdf
April 14, 2008
Grace Ayres, a Masters’ student at Pepperdine University, has completed an externship with the ICANN Office of the Ombudsman. Her externship has led Grace to write a very interesting paper about the ICANN Multi-stakeholder model. The paper, and her observations, is written from the perspective of an outsider to the ICANN process who is also an expert in conflict resolution. It is a very interesting paper, and well worth reading.
The paper can be found at: http://www.icann.org/ombudsman/icann-multi-stakeholder-model-14apr08.pdf
April 4, 2008
I have been attending the ABA conference on dispute resolution at Seattle. I have been very surprised, and interested by the number of sessions which deal with Online Dispute Resolution (ODR). These include Online Courts: the Future of Small Claims?; Using the Internet to Offer the Most Capalable Mediation Services; Intergrating Conflict Resolutions Systems in Corporate America; and Teaching International Conflict Resolution with Video Games.